Initial Disclosure Document

About Us

We’re Preloved Jurni, which is a trading name of Jurni Limited, a company registered in England (registration number 07216831). You can find us at Tamarisk House, North Leigh Business Park, North Leigh, Witney, Oxfordshire OX29 6SW, which is both our registered office and our Head Office. You can get hold of us by writing to us at Tamarisk House, giving us a call on 03330 918 569 or dropping us an email at [email protected]. As giving you an amazing service is really important to us, we record our calls for training and monitoring purposes.

We’re authorised and regulated by the Financial Conduct Authority for consumer credit activities and insurance distribution. Our Firm Reference Number with the FCA is 631448, and you can check this on their website www.fca.org.uk.

We take your privacy seriously and adhere to data protection legislation. We’re registered with the Information Commissioner's Office for the processing of data under The Data Protection (Charges and Information) Regulations 2018, and our registration number is Z264186X. You can check this information at www.ico.org.uk

We’re proud to be a Leasing Broker member of the British Vehicle Rental and Leasing Association and abide by their Code of Conduct, reflecting our commitment to ethical and professional standards. For further information, visit www.bvrla.co.uk.

We are a Credit Broker. We are not a Funder or a Lender.

Our Services

At our core, we aim to give you a great service by supplying you the vehicle of your choice. If you want to finance the purchase of your vehicle as a broker, not a funder, we’ll work to connect you with finance solutions through a carefully selected panel of funders. We provide products and pricing only from this panel, so we don’t search the entire market for pricing or alternative funding routes which may be available to you. We won’t offer advice, but we’ll present clear, concise information to ensure you have all the necessary details to understand how our products and services work for you and to help you make an informed decision and achieve your desired outcome. We’ll also let you know about ancillary products which may be of interest.

General Data Protection Regulation

To deliver our services effectively, we need to collect and share your personal information with third parties, including:

• DVLA: To enable us to register the vehicle in your name
• HPI: If you want to part-exchange a vehicle so that we can check if it’s on finance or has been subject to a total loss claim
• Funders: If you wish to finance your vehicle, to enable credit decisions or if your part exchange is subject to an undischarged finance agreement
• Warranty Provider: To register the warranty that we provide on the vehicle
• Insurance or other service providers: If you opt for ancillary products and/or services. 

We’ll never share your data without your express permission unless required by law. For full details, please see our Privacy Policy on our website.

Commission

If you decide to finance your vehicle through one of our funding partners, we’ll receive a commission for introducing you to them. This is based on a percentage predetermined by the finance company and is included in the finance agreement. We may also receive commission from providers of additional ancillary products and services. If you’re a consumer, we’ll let you know what we’ll earn in commission and for business customers, we will make a disclosure to you if the finance company require us to but otherwise you may ask us. Our Commission Disclosure Policy provides you with more information about this.

Complaints Procedure

We want happy Customers! Putting you first is at the heart of our company’s culture and the key to our reputation and success. We aim to give you a trouble-free Jurni and great level of service and whilst we’ll always do our very best to achieve this, we’re human and we know that sometimes things do go wrong. So, if we’ve slipped up, please do let us know and we’ll do everything that we can to put this right and of course, we’ll take whatever steps we can to prevent it from happening again. That’s why we take every complaint very seriously and we’ll do our utmost to deal with any issue quickly, efficiently and in a positive manner. Whilst no-one likes to receive complaints, we’ll always thank you for bringing something to our attention as your happiness is what makes us happy. For information about how to contact us and the process, please take a look at our Complaints Procedure for Customers on our website or email [email protected].

Please speak to us if you are unsure about the contents of this Initial Disclosure Document.

V2 22/08/2025